1. Overview
Faasleyfoods Pvt. Ltd. ("Faasley Foods", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.
By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.
2. Information We Collect
We may collect the following types of information:
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfil your orders and send order confirmations
- To respond to your inquiries, questions, and customer service requests
- To send promotional communications (only with your consent)
- To improve our website, products, and services
- To comply with legal obligations and enforce our Terms & Conditions
- To detect and prevent fraud or other illegal activities
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
We encourage you to use strong passwords and to be cautious when sharing personal information online. If you believe your information has been compromised, please contact us immediately.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Order and transaction records may be retained for up to 7 years for accounting and legal compliance purposes. You may request deletion of your personal data at any time, subject to legal obligations.
8. Your Rights
You have the following rights regarding your personal information:
- Right to access — request a copy of the personal data we hold about you
- Right to correction — request correction of inaccurate or incomplete data
- Right to deletion — request deletion of your personal data
- Right to opt-out — unsubscribe from marketing communications at any time
- Right to data portability — receive your data in a structured, machine-readable format
9. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Also read our Terms & Conditions
Understand the rules for using our website and services.